Happiness is in every bite
with Brie & Bagel.
FREQUENTLY ASKED QUESTIONS
Brie and Bagel
How much notice do you need for an order?
Usually we require 24-48 hours notice for grazing boxes, minimum 3 days notice for grazing tables and 7 days notice for our charcuterie wall to ensure we have the products you specifically ask for in stock and allows for enough time to prepped stock and schedule deliveries. This helps us guarantee your order is as fresh as possible.
Is it possible to place an order with less than 24 hours notice?
Depending on circumstances this may be possible. Please contact us directly and we’ll see what we can do to accommodate your request.
Can I customise my order?
Yes! We will work with you to include any preferences you have or dietary requirements you need considered for your order.
How long will my board stay fresh?
We recommend consuming our products within 3 hours of receiving (weather dependant) may or may not require refrigeration, would be advised upon delivery or pick up!
What If I Have Allergies?
If You Have Any Allergies Or Dietary Restrictions, please let us know as soon as you place your order so we can accommodate and take note of the allergies prior to your board being prepared. Please note, there may be a risk of cross contamination. Therefore, if you have severe allergies, please do not consume our product! Thank you.
Do you cater for dietary requirements?
Yes of course we do! All orders are able to be customised to suit you and your guests so please let us know so we can accommodate accordingly. Whether it be an allergy, intolerance, religious reason or simply a flavour preference – no request is out of the question!
What do Vegan or Vegetarian boxes have?
Your vegan/vegetarian grazing boxes will be thoughtfully substituted with vegan-friendly options such as vegan cheese and other plant-based delights. We’re committed to ensuring that every aspect of your grazing experience aligns with your dietary preferences, providing delicious alternatives to meet your needs.
What are your payment options?
We accept cash or bank transfer. For credit/debit cards payment, we offer stripe.
Do your prices include GST?
All prices on our website are GST inclusive.
Do you deliver?
Yes, we do! We offer free delivery to Adelaide CBD. Additional charges of $A50 will apply to the other metropolitan and country areas. Feel free to check with us on delivery and costs if in doubt.
Is there a pick-up option for my order?
Yes, you can pick up your order from our studio in Prospect.
How long does set up take?
We arrive 1-2 hours before your event start time to set up the table (depending on the size). The table itself is to be provided by the venue otherwise pre-arranged with us.
Can I keep the wooden boards?
Unfortunately, our prices don’t include the costs of the boards. If you would like to keep the board let us know and we can include the cost of this in your order.
How do I return the hired items?
We can either pick up the items from you (this may incur an additional fee) or you can drop off the board at our studio in Prospect within three days of receiving your order.
Will you work with a florist of our choice for my event?
Absolutely! We welcome the opportunity to collaborate with your chosen suppliers. Our primary objective is to ensure seamless coordination between the floral arrangements and our food presentation, creating a cohesive and aesthetically pleasing ambiance for your event.
Can I supply additional foods to include on the grazing table?
Certainly. We have experience accommodating clients who wish to include homemade or sourced foods from other providers. Please note, we would not be liable for any food and health safety concerns.
